lim4d Casino & Sportsbook Data Care
This page describes what we collect when you use lim4d and how we keep that data protected. We collect personal information only to verify your identity, process your deposits and withdrawals, settle your bets, and comply with anti-money-laundering regulations.
We at lim4d encrypt all data in transit and at rest. Your password is hashed using cryptographic algorithms so we cannot recover it. Your payment details are never stored on our servers — we route them directly to your payment provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank). We do not sell or share your personal information with third parties except where required by law.
Our privacy policy applies to all users of lim4d across all regions where our service operates. If you have questions about how we handle your data, contact our support team through the in-app chat on your mobile phone.
What Data We Collect on lim4d
Account Registration Information
When you open an account on lim4d, we collect your full name, date of birth, email address, phone number, and a valid ID number (KTP, passport, or driver's license). We use this information to verify your identity and comply with anti-money-laundering regulations. We do not collect this information for marketing purposes — only for account verification and legal compliance.
Payment and Transaction Data
We record every deposit and withdrawal you make on lim4d, including the date, time, amount, and payment method. We also record your betting activity — each bet you place, the odds, the stake, and the result. This data is stored in your account history and is accessible to you anytime on your mobile app under "Account" → "Transaction History." We retain transaction records for one year for compliance and dispute resolution.
We do not store your payment card details or e-wallet credentials. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we route your payment directly to your payment provider. Your payment provider handles the transaction; we receive only a confirmation that the deposit succeeded.
Device and Usage Data
We collect information about your device when you use lim4d — your device type (Android or iOS), operating system version, app version, and IP address. We use this data to troubleshoot technical issues, prevent fraud, and improve our platform. We also log your login times and locations to detect unauthorized access. If we detect suspicious login activity, we may ask you to verify your identity before allowing access to your account.
Data we collect
- Personal information: name, date of birth, email, phone, ID number.
- Payment data: deposit and withdrawal history, payment method, amounts.
- Betting data: bets placed, odds, stakes, results, settlement status.
- Device data: device type, OS version, IP address, login times.
- Support interactions: messages sent to our support team.
Cookies and Tracking
Our lim4d mobile app does not use cookies — cookies are a web-browser feature. If you access lim4d through a mobile browser on iOS, we may use session cookies to keep you logged in during your session. These cookies expire when you close your browser. We do not use tracking pixels or third-party analytics that follow you across other websites.
How We Protect Your Data on lim4d
Encryption and Security
We encrypt all data in transit using TLS 1.3 encryption. This means all communication between your phone and our servers is encrypted so no third party can intercept your data. We also encrypt data at rest — your personal information, transaction history, and betting records are encrypted on our servers. Your password is hashed using bcrypt, a cryptographic algorithm; we do not store or transmit plain-text passwords.
Third-Party Processors
We use third-party processors to handle specific functions. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handle your deposits and withdrawals. Our email provider sends you account notifications and password-reset links. Our hosting provider stores our servers. We require all third-party processors to sign data-protection agreements and comply with encryption standards. We do not share your personal information with any processor unless necessary for that processor to perform its function.
Your Rights and Data Access
You have the right to access, correct, or delete your personal data on lim4d. To request a copy of your data, contact our support team through the in-app chat. We will provide your data within thirty days. To correct inaccurate information, go to "Account" → "Profile" on your mobile app and update your details. To request deletion of your account and data, contact support; we will delete your account and retain only transaction records required by law for seven years.
Data Retention and Deletion
We retain your personal information for as long as your account is active. If you close your account, we delete your personal information within thirty days, except for transaction records which we retain for seven years for legal compliance. We may retain your data longer if required by law or if there is an outstanding dispute or investigation.
Contact and Complaints
If you have questions about our privacy policy or how we handle your data, contact our support team through the in-app chat on lim4d. If you believe we have mishandled your data, you may file a complaint with our data-protection officer. We will investigate and respond within thirty days. If you are not satisfied with our response, you may escalate your complaint to the relevant data-protection authority in your jurisdiction.
Policy Updates and Jurisdiction
We may update this privacy policy at any time. We will notify you of material changes by email or in-app notification. Your continued use of lim4d after changes are posted constitutes acceptance of the updated policy. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying compliance with their own jurisdiction's law. This privacy policy is governed by the laws of the jurisdiction where our service is registered.
We at lim4d take data protection seriously. We encrypt your information, limit access to authorized staff only, and comply with international security standards. Your trust is essential to our platform, and we are committed to keeping your data safe and secure.